Free Shipping Worldwide

Shipping & Returns

Shipping
At HoolaBoutique we ship worldwide.

For all Canadian orders, we offer Free shipping if you select standard regular shipping. Shipping time is between 3-6 business days. 

For all US orders, Shipping is $4.95 for regular standard shipping. Shipping time is between 5-10 business days.

For all Worldwide orders, Shipping is $10 for regular standard shipping. Shipping time is between 8-15 business days.

We occasionally experience shipping delays that are outside of our control during holiday period. 

Processing time
The time we need to prepare an order for shipping is between 1-2 business days.

 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Return Policy

Holiday Returns Policy: All purchases made from November 26th, 2018 have an extended return until January 4th,2019.

Purchases may be returned within 14 days of the date you receive the order.

For a complete refund (excluding shipping charges), please ensure the items are unused, with their tags and in their original packaging.

Return process

Please follow the steps below to request a return:

  • Send us an email to request a Return Merchandise
  • Indicate your email address
  • Your order number
  • Items you want to return
  • The reason for return
  • Once approved by our Customer Service, instructions will be emailed to you on how to return your item via Post.
  • A refund will be given back to you when we receive the item back in our warehouse.

Exchanges

If you want to make an exchange and ensure the item is available and in stock, we recommend you return the unwanted item and place a new order online. Please be aware that there is transit time when returning your items.